Holiday Pickup Guide & Info

Your pies will be ready soon! Holiday pickup days at Birdie's Pie Shop are the best times of the year. It's busy, there are lines, fun, new friends and lots of pie! This little guide will help you get ready for pickup day!

Piecrastinators (Is there hope for you?)

We understand you. Like, kindred spirits. For this reason, we will be baking all night Monday and Tuesday to make extra pie for those still needing a Thanksgiving miracle. We'll have a limited number of each pie, of course, but you'll be sure to leave with something worthy of your Thanksgiving table!

Piecrastinator Walkin Times:

Tuesday at 10am to sold out.
Wednesday at 10am to sold out.

It's 100% first come, first serve. We don't do holds, we can't answer the phones and tell you what's left and we will sell out!

Preorder Pickup Rules:

Rule #1: We don't control the weather. We wish we did. But, we don't.
Rule #2: Be kind. Mean or grumpy people in line are not tolerated. I'll smile, give you hug, a refund and ask you to leave. Love you. But, serious.
Rule #3: We can't take phone orders or save pies for those who message or call us. That would be unfair to those in line. (caveat - if you're a ginger or pregnant, I've been known to make an exception.)

When can I pick up my preorder?

When you ordered, you chose a pickup time and a location.

You chose either:

Tuesday from 2pm to 6pm.
Wednesday from 10am to 4pm.

We are closed on Thanksgiving! Protip: Remember, if you preordered AND don't want to add more pie, you can come anytime. You don't need to come at 10am when piecrastinators show up! Come at noon. Maybe 2. You'll say, "this is the best ever."

Did you forget?

It's about this time that we get hundreds of emails asking "when did I say I would pick up?" We can't answer all of those emails. So here's a little help! On your confirmation email, scroll down, you'll see it in the pie order details! It will either say "Nov 26 2pm-6pm" or "Nov 27 10am to 4pm." Isn't that handy, dandy?!

Here's an example only...this isn't your order! But it looks a lot like this below. Sure hope it helps!

On Desktop Computers, it looks like this:

Mobile Devices, it look like this:

I Preordered But Now Want More Pie

Need to add pie to your existing pre-order? Pie-tastic! You're probably one of those amazing homes that everyone wants to come to so you now need more pie? Knew it. Well, you're in luck because we'll have plenty in the shop for ya! So if you want to add to your order, you too can get in here at 10am, LoveBird!

The Line:

You'll have to trust us when we says after about 50 holiday pickups, we've tried just about everything to move that line quickly. We've done pickup locations, we've had two lines, we've had exclusive hours for pick ups. We've tried it all. Our system now, I very much promise, is the best and quickest.

The single line is really "two lines in one". This is for safety, really. Our shops are small. We need clear entry and exits. If you're in line, preordered and need more pie, you just stay in line. If you don't need more pie, there will be gals with tablets that pull you aside, look you up and "runners" go and grab your pies. That's how it works! Each preorder person takes about 45 seconds to help.

Remember, if you preordered you can come whenever you'd like. You don't need to come at 10am when piecrastinators show up! Come at noon. Maybe 1. You'll say, "this is the best ever."

Can we ask a favor of you: If you are going to have someone else pick up your order, can you ensure they know what they're picking up? As you can imagine, we're trying to move quickly. If we make a mistake, say we grab a coconut cream instead of a banana cream - that's an easy accident. So if your pick-up person knows exactly what their picking up - it sure helps. :)

Parking

There are about 6 days a year total that parking is an issue at our shops. During those days, we are constantly told by well-intentioned pie goers that we need to purchase more land and make a bigger parking lot! Well, that's not reasonable.

But I promise if you stay positive, don't mind walking a block -- everything works out! We really are doing the best we can. And, if you have the right attitude, pick up day is the best day of the year!

North Idaho Shops: Use the side streets, even the side streets across the street. In Hayden, there's a lot south of us in the strip mall area that they don't mind us using on these busy days.

Spokane: Good news! We have actually rented the lots behind our building! (see pic below) You can reach these lots easiest by going east on Broadway from Monroe. Go over to Lincoln. South on Lincoln. It's the FrequentPier Backdoor Approach!